Your Heather Pullis piece is created to be worn, loved, and carried through meaningful moments. To preserve its beauty, we recommend treating it with care and intention.

Avoid exposing your jewelry to water, perfume, lotions, oils, harsh chemicals, or cleaning products, as these may affect the finish, stones, pearls, or delicate materials over time. Remove your piece before showering, swimming, exercising, or sleeping.

When you are not wearing it, store your jewelry in a soft pouch or lined box, away from moisture, direct sunlight, and other pieces that may scratch or tangle it. Gently polish metal components with a soft, dry cloth after wear to help maintain their natural glow.

Each piece is handcrafted and meant to age with you. With proper care, it can remain a treasured object of beauty, devotion, and memory for years to come.

Your Heather Pullis piece will be prepared with care, intention, and attention to every detail before it begins its journey to you.

If you need to make an exchange, please initiate it within 14 days of purchase. Exchanges are offered as store credit only. Because of the personal nature of our work, custom pieces and sale items are considered final sale and are not eligible for exchange or refund.

Customers are responsible for return shipping, and original shipping fees are non-refundable.

Each piece is handled with care from our hands to yours, and we are always happy to help with any questions before or after your order arrives. Contact us here.